We will inform you once it has arrived. If you are also not at home when the parcel is to be delivered and it is too big for your letterbox the item may also be brought back to your local post office, a notice will usually be left on your door or in your letterbox. My Order Is Taking A Long Time To Arrive, When Is It Coming? It is not real time tracking.
Some customers worry about receiving a defective RC Helicopter so Do We? So if a helicopter is found out defective (sometime it is not defected but it just does not pass our satisfaction) in flight test before packaging (Yes we do test flight before packaging).
We are going to return it back to the supplier / factory so it might take another 1-3 days. Our customers since we know that you are as smart as us which will not let us to run away easily. So we also act as a QC man to inspect the goods for you to make you free from troubles in dealing with the factory. We know customers would definitely come back and complain to us if they receive a R/C Toy which is defected, and we are not happy to waste our time on arguing with customers too.
So why we give trouble to ourselves while we can simply return the defected product back to our factory or supplier there is no point for us send a customer a defected item and waiting for him to complain. We have no time for this kind of fun. What should I do if the R/C Helicopter/Car/Plane/etc I received is not working?
First, Don't Panic & Don't Get Frustrated. If we post the emails between our customers and us here you will be shocked that 99% customers who experienced trouble is because of "Do not know how to". R/C Hobby (especially R/C Helicopter/Plane) is not just simply a toy for kids. You need experience to master it. So practicing is very important to all R/C Hobby players.First, you must read the manual when you receive your R/C Toy because a small r/c motor is much stronger than a Electric Fans. So it is dangerous if you do not read the manual before you connect the power. Return is allowed only after authorized by our staff. No excuse for any reason after 7 days after you received the product because it is unacceptable! We do not offer "Return After Try / Fun", so 7 days is more than enough for testing. Please be a respectful and responsible person. All defective items will be replaced with brand new items. However, since few dishonest customers tried to cheat us with their old defected electronic items eg. Receiver / ESC / Motor I Received Is Not Working (Defective), What Should I Do? We only sell and post customers 100% Brand New items. Electronic device is the killer for many customers because it could be damaged easily if misused eg. Incorrect wiring could burn the device immediately. So please be responsible for your work and be fair to each other. We stand firmed to reject this kind of ridiculous requests (we do not want this kind of customers too). So be fair and be responsible as an adult. Sorry, we do not offer any used product for replacement or re-post no matter how many times it was used.
We sell and post customers Brand New products so this kind of request is unacceptable for us. We would like to do everything to satisfy our customers and share your highly suggestion. We strive to provide 5-star customer service.
Nick Cro Shop Customer service center will give your feedback within 24 hours and randomly some of you will have discount code for your next order! This item is in the category "Toys & Hobbies\Radio Control & Control Line\RC Model Vehicles & Kits\Boats & Watercraft". The seller is "n_shadow" and is located in this country: HK. This item can be shipped worldwide.